Appointments are recommended for baths and haircuts. Same-day appointments may be available. Please text us at (858) 428-7999 to check availability before coming in. Walk-ins are welcome for quick grooming services, including nail trims, ear cleaning, paw pad trims, sanitary trims, and anal gland expression. No appointment is needed for these services. Availability may vary depending on how busy we are.

A full haircut typically takes around 2 hours. Bath-only services may take less time. Actual grooming time depends on your pet's size, coat condition, temperament, and grooming needs. We'll text you when your pet is ready for pickup.

Prices depend on your pet's breed, size, coat type, condition, and the services requested. You can view our starting prices on our Dog Services and Cat Services pages. We'll review the price with you before grooming begins and discuss any additional services or charges if needed.

We recommend booking ahead, especially for weekends and busy seasons. Same-day appointments may also be available depending on our schedule. Feel free to text us to check for openings.

Life happens! If you need to cancel or reschedule, please let us know as early as possible, preferably at least 24 hours in advance. This helps us offer the appointment time to another pet. We're happy to help you find a new time.

We accept major credit and debit cards, as well as cash. Payment is due at pickup.

Absolutely! Cat grooming is one of our greatest specialties and strengths. With nearly 20 years of grooming experience, we're especially skilled in handling cats with patience, care, and gentle techniques. From baths and de-shedding to full haircuts, Lion Cuts, and Teddy Bear Cuts, we provide professional grooming tailored to each cat's unique needs.

A full groom typically includes a bath, blow-dry, brushing, a full-body haircut, and basic grooming care. Additional services may vary depending on the package selected and your pet's needs. Please check our service pages for details.

In most cases, yes. Light tangles can often be brushed out, while severe matting may require a shorter haircut or shave-down. Removing tight mats by brushing can be painful, so your pet's comfort and safety always come first. Additional dematting or shave-down fees may apply. We'll discuss the best option with you before proceeding.

Yes! Our de-shedding services help remove loose undercoat and reduce excessive shedding through thorough bathing, drying, brushing, and professional grooming tools. Regular de-shedding can help keep your pet's coat looking healthy and easier to maintain.

Absolutely! Walk-ins are welcome for quick grooming services, including nail trimming, anal gland expression, ear cleaning, paw pad trimming, sanitary trims, and other minor touch-ups. No appointment is needed for these services. Availability may vary depending on how busy we are.

Most dogs benefit from regular grooming every 4–8 weeks, depending on their breed, coat type, and lifestyle. Long or curly coats often need more frequent care to prevent matting. Cats have different grooming needs, so we'll be happy to recommend a schedule that works best for your pet.

For everyone's safety, we ask that pets be up to date on required vaccinations, including rabies vaccination. Please bring your pet's vaccination record on your first visit or send it to us ahead of time. If you have questions about vaccination requirements, feel free to contact us.

Yes! We welcome puppies, kittens, and senior pets when grooming can be performed safely. Young pets receive a gentle introduction to grooming, while older pets may need extra patience, rest breaks, and special care. Please let us know about any health concerns before booking.

We have experience working with nervous and anxious pets and always use gentle, patient handling. If your pet has a history of biting, aggression, or severe anxiety, we recommend consulting your veterinarian about appropriate calming medication before grooming. We do not provide or administer sedatives. Please inform us of any behavioral concerns or medications before your appointment. Additional handling fees may apply, and grooming may be stopped if it cannot be performed safely.

Please let us know before your appointment if your pet has fleas. We offer flea bath treatments starting at $15, with the final cost depending on your pet's needs. If fleas are discovered during grooming, we'll contact you to discuss the best option. Severe infestations may require rescheduling to protect other pets in our care.

Please bring your pet on a secure leash or in a pet carrier, along with their vaccination record. Let us know about any health conditions, allergies, skin sensitivities, or special grooming needs. You're also welcome to bring photos of your preferred haircut!

A short walk and a bathroom break right before drop-off can help your pet relax. Avoid feeding a large meal immediately before grooming. Please arrive on time so we can keep every pet's appointment running smoothly.

Many pets are calmer and easier to groom when their owners step out, as seeing their owners can sometimes make them excited or distracted. You're welcome to wait nearby, and we'll text you as soon as your pet is ready.

Absolutely! Many of our regular clients schedule their next grooming appointment at pickup to secure their preferred date and time. You can also book online anytime or text us for assistance.